Privacy Policy
Last updated: 25/11/2023
At Dr. Agarwal Surgical Pathology & Diagnostic Center, we are committed to safeguarding the privacy and confidentiality of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our services, including payment processing through Razorpay.
Information We Collect
We collect personal information when you access our services, make payments, or engage in interactions with us. This information may include:
- Contact Information: Name, address, email, phone number
- Payment Information: Credit/debit card details, billing address (handled securely via Razorpay)
- Health Information: Only as necessary for diagnostic purposes and as permitted by law
How We Use Your Information
We use this information for purposes including but not limited to:
- Providing and improving our services
- Processing payments securely through Razorpay
- Communicating with users about appointments, results, and service updates
Payment Processing
For payments made through our website or platform, we use Razorpay, a secure third-party payment processor. Please review Razorpay's Privacy Policy and Terms of Service for information on how they handle your payment information.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers who assist us in delivering our services (e.g., laboratory technicians, medical professionals)
- When required by law or legal processes
- To protect the rights, property, or safety of Dr. Agarwal Surgical Pathology & Diagnostic Center, its users, or others
Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@dragarwalsurgicalpathology.co.in